Cookie Policy

2. Scope and relationship with other notices

This Policy applies to cookies and similar technologies used on or through:

• rudrriv.com and its webpages, landing pages, forms and online features;
• Rudrriv-controlled subdomains or web portals that link to this Policy;
• embedded media, maps, chat tools, scheduling tools, social features and third-party integrations presented on the website; and
• links in emails or campaigns where a tracking technology is enabled and legally permitted.

This Policy supplements our Privacy Policy, which explains how we process personal data more broadly. A service-specific notice, client contract or consent panel may provide additional information. If a separate notice applies to a particular platform or service, that notice controls for the relevant activity.

3. Who we are

The website is operated by Rudrriv Solutions Private Limited. Our registered or business contact address is Tower B3, Spaze i-Tech Park, Sector 49, Gurugram, Haryana 122018, India.

Questions about this Policy or our use of cookies may be sent to support@rudrriv.com.

4. What cookies and similar technologies are

A cookie is a small text file or identifier stored on, or accessed from, a browser or device. Cookies may be set directly by Rudrriv (first-party cookies) or by another organisation whose technology is used on the website (third-party cookies).

Similar technologies may include:

• pixels, tags and web beacons that record when content or a message is viewed or selected;
• local storage and session storage that retain information in a browser;
• software development kits and scripts used in web or mobile features;
• device, browser or advertising identifiers used for security, measurement or personalisation;
• server logs that record requests, IP addresses, timestamps and technical events; and
• link-decoration and attribution parameters used to understand the source of a visit or enquiry.

In this Policy, references to "cookies" include these similar storage, access and tracking technologies unless the context requires otherwise.

5. Applicable legal framework

We apply the laws relevant to the visitor, the technology and the processing involved. For India, this may include the Information Technology Act, 2000, applicable rules, and the Digital Personal Data Protection Act, 2023 together with the Digital Personal Data Protection Rules, 2025 and their phased commencement, in each case to the extent in force and applicable.

Where the website is offered to or accessed by individuals in jurisdictions with specific electronic privacy requirements, we also address applicable rules such as the EU ePrivacy framework and GDPR, the United Kingdom Privacy and Electronic Communications Regulations and UK GDPR, and relevant United States state privacy laws.

Different laws may classify the same technology differently. We therefore use consent controls, disclosures, opt-out mechanisms and contractual safeguards according to the visitor's location and the relevant legal requirements.

6. When we use cookies and the legal basis

6.1 Strictly necessary use

We may use cookies without consent where they are technically necessary to transmit a communication, provide a feature expressly requested by the user, maintain security, prevent misuse, balance network traffic, remember a privacy choice or perform another exempt purpose recognised by applicable law.

6.2 Consent-based use

Where consent is required, optional cookies are not intended to be activated until you make an affirmative, informed and specific choice. Consent should be separated from general terms, should not rely on pre-ticked boxes, and may be withdrawn at any time through the available cookie controls.

6.3 Other permitted grounds

Where local law allows processing on another ground, such as a legitimate business interest, we consider necessity, proportionality, reasonable expectations, impact and available objections. A lawful basis for processing personal data does not remove a separate requirement to obtain consent for storing or accessing information on a device where electronic privacy law requires it.

7. Categories of cookies we may use

8. Cookie register and technology inventory

The technologies used by the website may change when we update hosting, security, analytics, marketing, forms, embedded content or other features. The most current detailed inventory should be displayed in the website's cookie settings panel, where available, and may identify each technology's name, provider, category, purpose and duration.

9. Third-party cookies and providers

Some website functions may be supplied by third parties, such as hosting and security services, analytics platforms, advertising networks, social-media services, video or map providers, scheduling services, chat tools, payment providers, form systems and content-delivery networks.

A third party may receive information such as an IP address, browser or device details, page URL, referral source, timestamp, cookie identifier, interaction event, campaign information or other data needed to provide its feature. Depending on the arrangement and law, the provider may act as our processor, an independent controller, a joint controller or another regulated party.

We seek to identify relevant third parties in the cookie settings panel or associated disclosures and use contractual, technical and organisational controls appropriate to the relationship. Third-party independent processing remains subject to that provider's own privacy and cookie terms.

10. Analytics, advertising and measurement

If enabled, analytics technologies help us understand which pages are visited, how users navigate, whether errors occur, how quickly content loads and which sources lead visitors to the website. We may use aggregated or de-identified reports to improve content, design, accessibility, security and service information.

If advertising or attribution technologies are enabled, they may measure whether a campaign led to a visit, enquiry or other action, limit repeated advertising, create or match audiences, or support remarketing. These activities may constitute targeted advertising, cross-context behavioural advertising, "sale" or "sharing" under some laws even where no money is paid for personal data.

Where required, such technologies remain disabled until valid consent is provided. Applicable opt-out rights may also be exercised through the cookie settings panel, recognised browser signals where supported, or by contacting us.

11. Embedded content and external links

Pages may contain videos, maps, social posts, reviews, forms, chat functions, scheduling tools or other content supplied by external providers. Loading or interacting with such content may allow the provider to store or access information on your device and receive usage information.

Where required, we may block optional embedded content until you consent. External websites reached through a link are not controlled by Rudrriv, and their use of cookies is governed by their own notices and settings.

12. How to manage or withdraw your choices

You may manage cookies through one or more of the following methods:

• use the Cookie Settings, Privacy Choices or similarly labelled control displayed on the website, where available;
• reject optional categories when the consent banner first appears;
• return to the cookie settings control and change or withdraw a previous choice;
• delete existing cookies through your browser settings;
• block all cookies, third-party cookies or selected sites through browser or device controls; and
• use provider-specific advertising or privacy controls where a third party offers them.

Withdrawal applies prospectively. It does not make earlier processing unlawful, but we will stop the relevant consent-based technologies and take steps required by applicable law concerning data previously collected. A strictly necessary cookie may remain to remember your rejection or withdrawal choice.

13. Browser and device controls

Most browsers let you view, delete or block cookies and may offer settings for third-party cookies, tracking prevention, private browsing and site permissions. Device operating systems may provide additional advertising, location or identifier controls.

Browser and device settings operate independently of Rudrriv's consent tool. Deleting cookies may remove your saved privacy choice and cause the banner to appear again. Blocking all storage can affect forms, security, preferences, embedded content and other website functions.

14. Do Not Track and privacy preference signals

Some browsers transmit a "Do Not Track" signal, and certain tools transmit legally recognised opt-out or preference signals such as Global Privacy Control. Industry treatment of these signals varies.

Where a signal is legally binding and technically detectable, we will take reasonable steps to honour it for the relevant browser or device. A browser-level signal may not apply to a different device, browser, account or channel, and may not disable technologies that are legally exempt or strictly necessary.

15. Information collected through cookies

Depending on the technology and your choices, cookie-related information may include:

• IP address and approximate location derived from it;
• browser, device, operating system, language and screen information;
• cookie, session, campaign, device or advertising identifiers;
• pages viewed, links selected, forms started or submitted, and navigation events;
• referral URL, campaign source, search term, date, time and session duration;
• error, diagnostic, performance and security events;
• consent selections and the date or version associated with the choice; and
• interaction with embedded media, advertisements or third-party features.

Cookie data may be combined with information you provide, such as an enquiry or account record, where lawful, necessary and appropriately disclosed. More information about broader personal-data processing appears in our Privacy Policy.

16. Sharing and international transfers

Cookie-related information may be available to authorised Rudrriv personnel and to providers supporting hosting, security, analytics, communications, content, advertising, forms, customer management and other website functions. We may also disclose information where legally required, to protect rights or security, or in connection with a corporate transaction.

Some providers may process information outside India or outside the country where a visitor is located. Where required, we use contractual clauses, data processing agreements, transfer assessments, access controls, encryption, data minimisation or other recognised safeguards.

17. Duration and retention

Session cookies generally expire when the browser closes. Persistent cookies remain until their configured expiry, until you delete them, or until they are replaced or withdrawn. The duration depends on the purpose, legal requirements, provider configuration and the need to avoid retaining identifiers longer than necessary.

Information derived from cookies may be retained separately from the cookie itself for security, analytics, accounting, legal, dispute-resolution or service-improvement purposes. We review retention using factors such as sensitivity, purpose, risk, contractual requirements, limitation periods and whether information can be aggregated or anonymised.

18. Security

We use reasonable administrative, technical and organisational measures designed to protect cookie-related information against unauthorised access, disclosure, alteration, loss, misuse or destruction. Measures may include encryption in transit, access restrictions, secure configuration, logging, monitoring, supplier controls and incident response.

No internet service, browser storage mechanism or security control can guarantee absolute security. You should keep browsers and devices updated, protect access credentials and use appropriate device security settings.

19. Children's privacy

Rudrriv's website and business services are not directed to children. We do not intentionally use cookies to profile children or deliver behavioural advertising to them. Where a service may be accessed by a child and applicable law requires parental consent or additional safeguards, we will apply those requirements before using relevant optional technologies.

20. Changes to this Policy

We may update this Policy to reflect changes in technology, vendors, website features, business practices, legal requirements or regulatory guidance. The revised version will be published with an updated date.

If a change introduces a new optional purpose or materially changes what a technology does, we will seek fresh consent where required rather than relying automatically on an earlier choice.

21. Governing law and jurisdiction

This Policy is governed by the laws of India, without limiting any mandatory privacy or consumer rights that apply to you under another jurisdiction's law.

Subject to applicable law and any mandatory dispute forum, disputes relating to this Policy shall be subject to the jurisdiction of the competent courts in Gurugram, Haryana, India.

22. Contact and grievance redressal

For questions, consent requests, complaints or privacy-rights requests relating to cookies or similar technologies, contact us using the details below.

Please describe the website, browser or device involved, the approximate date of the issue and the nature of your request. Do not send passwords, full payment-card details or unnecessary sensitive information. We may request reasonable information to verify identity or authority before acting on a request.