Effective Date: 05.07.2026
Last Updated: 05.07.2026
Website: rudrriv.com
Legal Entity: Rudrriv Solutions Private Limited
Business / Website Name: Rudrriv
Rudrriv Solutions Private Limited, operating the website and business known as Rudrriv (collectively, “Rudrriv”, “Company”, “we”, “us” or “our”), respects your privacy and is committed to handling personal data lawfully, fairly, transparently and securely.
This Privacy Policy (“Policy”) explains how we collect, receive, record, organise, store, use, analyse, disclose, transfer, retain, secure and delete personal data when you visit or use rudrriv.com, submit an enquiry or request for quotation, communicate with us, apply for a role, enter into a commercial relationship with us, purchase or receive our services, attend a meeting or event, subscribe to updates, or otherwise interact with our websites, applications, forms, portals, social-media pages, support channels and related digital services (collectively, the “Platform”).
Rudrriv provides digital design and branding, website and e-commerce design and development, mobile and software development, digital marketing, search-engine optimisation, social-media management, paid advertising, content and video services, data analytics, business intelligence, data governance, artificial-intelligence and other next-generation technology, consulting, maintenance, support and related professional services (collectively, the “Services”).
This Policy applies to website visitors, prospective clients, clients, client personnel, vendors, business partners, freelancers, job applicants and other individuals whose personal data is processed by Rudrriv in connection with the Platform or Services (“you” or “your”). It does not replace a client contract, data-processing agreement, statement of work, employment notice or project-specific privacy notice. Where a more specific notice or agreement applies, that document will govern to the extent of any conflict.
Important: This Policy is a privacy notice. Merely viewing it or using the Platform does not create blanket consent for every processing activity. Where applicable law requires consent, Rudrriv will seek a clear affirmative action through the relevant form, cookie preference tool, contract, communication or other appropriate mechanism.
The entity responsible for the Platform is:
Rudrriv generally acts as the organisation determining why and how personal data is processed when we operate our website, manage enquiries, market our Services, administer client and vendor relationships, recruit personnel, manage billing, protect our systems, or comply with law. Under the Digital Personal Data Protection Act, 2023, this role may be described as a “Data Fiduciary”.
During website development, application support, hosting, analytics, advertising, customer-relationship management, marketing automation, data analytics, content management or similar projects, Rudrriv may process personal data supplied or controlled by a client solely on the client’s documented instructions. In that situation, the client generally determines the purposes and means of processing and Rudrriv acts as a service provider or “Data Processor”, subject to the applicable contract and data-processing terms.
This Policy is intended to be read consistently with applicable Indian law, including the Information Technology Act, 2000; the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011, to the extent applicable; the Digital Personal Data Protection Act, 2023 and the Digital Personal Data Protection Rules, 2025, as their respective provisions come into force; and other applicable cybersecurity, consumer, commercial, employment, tax, accounting, communications and record-retention requirements.
Depending on the circumstances and the law applicable to a particular activity, we process personal data on one or more of the following grounds:
Where Rudrriv relies on consent, you may withdraw that consent as described in this Policy. Withdrawal will not affect processing lawfully carried out before withdrawal and will not prevent processing that is required or permitted on another legal ground.
The personal data we collect depends on your relationship with us, the Services requested, the Platform features used, project requirements and legal obligations. We seek to collect only data that is reasonably necessary for the relevant purpose.
Rudrriv does not ordinarily request passwords, payment-card authentication data, health information, biometric information or other sensitive personal information through public website forms. Where a Service or project genuinely requires sensitive data, we will seek to limit collection, apply enhanced safeguards, and process it under an appropriate contract, notice, consent or other lawful authority.
Please do not send confidential credentials, full payment-card details, government identity documents, health data or other sensitive data through an unsecured form, ordinary email or chat unless Rudrriv has specifically requested the information and provided an approved method.
We may collect personal data:
We may use personal data for the following purposes:
We do not use personal data for a materially incompatible purpose without providing an appropriate notice and obtaining consent where required by law.
Clients may provide Rudrriv with personal data relating to their customers, prospects, employees, users, vendors or other individuals (“Client Data”) or authorise Rudrriv to access systems containing such data. Examples include website submissions, customer lists, CRM records, analytics data, advertising audiences, e-commerce information and support data.
Where Rudrriv processes Client Data on a client’s behalf:
Individuals seeking to exercise rights regarding Client Data should normally contact the relevant client directly. If a request is sent to Rudrriv, we may refer it to the client and assist as required by contract and law.
Rudrriv and authorised third parties may use cookies, pixels, web beacons, tags, scripts, software-development kits, local storage and similar technologies (“Cookies”) to operate, secure, analyse and improve the Platform and, where permitted, to support advertising and marketing.
Where required, non-essential Cookies will be used only after you make a choice through our cookie banner or preference tool. You may also control Cookies through your browser or device settings. Blocking necessary Cookies may impair certain Platform functions. Your choices do not necessarily prevent all data collection by third-party websites or services that you access independently.
Rudrriv does not sell or rent personal data as its primary business. We may disclose personal data only where reasonably necessary for the purposes described in this Policy, under a client instruction, with your consent, or as required or permitted by law.
Recipients may include:
Service providers are authorised to process personal data only for agreed purposes and are expected to apply appropriate confidentiality, security and data-protection safeguards. Certain third parties, such as advertising platforms, social networks, payment processors and professional advisers, may independently determine their own processing and apply their own privacy notices.
Rudrriv serves clients and uses technology providers that may operate in India and other countries. Personal data may therefore be accessed, hosted, stored or otherwise processed outside the state or country in which it was collected.
Where cross-border processing occurs, we will seek to comply with applicable transfer restrictions and use appropriate safeguards, which may include contractual protections, access controls, encryption, vendor due diligence, data minimisation and reliance on lawful transfer mechanisms. Transfers will remain subject to any country-specific restriction or notification issued under applicable Indian law.
We retain personal data only for as long as reasonably necessary for the purpose for which it was collected, to provide the Services, to comply with law, to resolve disputes, to prevent fraud, to maintain security, and to establish, exercise or defend legal rights.
Retention periods are determined by considering:
When personal data is no longer required, we may securely delete, destroy, anonymise or aggregate it. Data may remain temporarily in routine backups until overwritten or securely deleted in accordance with our backup cycles, subject to restricted access and non-use except for restoration, security or legal purposes.
Rudrriv uses reasonable technical, administrative and organisational safeguards designed to protect personal data against unauthorised access, acquisition, alteration, disclosure, loss, misuse or destruction. Depending on the nature of the system and data, measures may include:
No internet transmission, software, device or storage system can be guaranteed to be completely secure. You are responsible for protecting credentials provided to you, using secure devices and networks, limiting access to authorised persons and promptly notifying us of suspected misuse.
Rudrriv maintains processes to identify, investigate, contain, remediate and document suspected personal data breaches and cybersecurity incidents. Where required by applicable law, contract or a competent authority, we will notify affected individuals, clients and/or relevant authorities in the prescribed manner and timeframe and provide information reasonably necessary to mitigate harm.
If you believe personal data or a Rudrriv system has been compromised, contact support@rudrriv.com immediately. Do not include unnecessary sensitive data in the initial report.
Subject to applicable law, commencement of relevant statutory provisions, verification of your identity and lawful exceptions, you may have the right to:
Send your request to support@rudrriv.com with the subject “Privacy Request”. Please describe the request and your relationship with Rudrriv. We may request information reasonably necessary to verify your identity, authority and the data concerned. We will not ask for more verification information than reasonably necessary.
Rights may be limited where fulfilling a request would adversely affect another person’s rights, disclose confidential or legally privileged information, conflict with a legal obligation, impair security or fraud prevention, or where another lawful exception applies. We will respond within the period prescribed by applicable law and will explain material limitations where legally permitted.
The Platform and Services are primarily intended for businesses and adults capable of entering into lawful arrangements. We do not knowingly solicit personal data directly from children for general marketing or sales purposes.
Where a project or Service requires processing personal data of a person below the age recognised as a child under applicable law, Rudrriv and the relevant client will determine and implement appropriate safeguards, including verifiable parental or lawful-guardian consent where required, data minimisation, age-appropriate notices, and restrictions on tracking, behavioural monitoring or targeted advertising directed at children.
A parent or lawful guardian who believes a child has provided personal data without appropriate authority may contact support@rudrriv.com.
Subject to applicable law, your preferences and any required consent, we may send information about Rudrriv’s Services, insights, events, offers or business updates by email, telephone, SMS, WhatsApp, social media or other communication channels.
You may opt out of promotional email by using the unsubscribe mechanism in the message or by contacting support@rudrriv.com. For other channels, follow the opt-out instruction provided or contact us. Opting out of promotional messages does not prevent necessary transactional, security, contractual, support or legal communications.
Rudrriv may use artificial-intelligence-assisted, machine-learning, automation or analytical tools in connection with content creation, coding, testing, support, personalisation, campaign optimisation, analytics, fraud prevention, security and other Services.
Where personal data is processed through such tools, we seek to use proportionate safeguards, limit data to what is necessary, respect client instructions and contractual restrictions, and assess relevant provider terms and security controls. Project-specific terms may provide additional information about particular tools, human review, data use and allocation of responsibilities.
Unless expressly authorised through an appropriate project process, you should not submit sensitive, confidential, proprietary or regulated personal data into a public or third-party AI interface on Rudrriv’s behalf.
The Platform may contain links to, embeds from, or integrations with third-party websites, applications, payment services, scheduling tools, social networks, advertising platforms, analytics services or other digital services. Those third parties operate independently and may collect personal data under their own privacy notices and terms.
Rudrriv is not responsible for the privacy, security, availability or content of a third-party service acting independently. Review the relevant third party’s notices before providing data or enabling an integration. The inclusion of a link or integration does not by itself constitute an endorsement of all third-party practices.
Personal data may be reviewed or transferred as part of a proposed or completed merger, acquisition, investment, financing, restructuring, reorganisation, insolvency, sale of assets or transfer of business. Where appropriate, recipients will be required to maintain confidentiality and process the data consistently with applicable law and the transaction’s purposes.
We may preserve or disclose data where reasonably necessary to comply with law or legal process; respond to a valid request by an authority; prevent, detect or investigate fraud, cyber incidents or unlawful activity; protect the rights, safety or property of Rudrriv, clients, users or others; enforce agreements; or establish, exercise or defend legal claims.
We may update this Policy to reflect changes in law, regulatory guidance, technology, business operations, Services or data practices. The updated version will be posted on the Platform with a revised “Last Updated” date. Where a change materially affects your rights or requires renewed consent, we will provide an additional notice or request consent as required by law.
You should review this Policy periodically. Processing that occurred before an update will remain governed by the law and terms applicable at the relevant time.
This Policy is governed by the laws of India. Nothing in this section limits any mandatory privacy, consumer, regulatory or statutory remedy available to you.
Subject to mandatory statutory forums, regulatory mechanisms and any dispute-resolution provision in an applicable contract, disputes arising from this Policy or Rudrriv’s processing of personal data shall be subject to the competent courts and authorities at Gurugram, Haryana, India.
Questions, complaints, security reports and requests concerning this Policy or Rudrriv’s processing of personal data may be addressed to our designated privacy and grievance contact:
Please include sufficient information for us to understand the issue, identify the relevant data or service and contact you. We will acknowledge and address grievances within the timeframe required by applicable law and, where the Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules, 2011 apply, endeavour to resolve the grievance expeditiously and within one month of receipt.
Security warning: Rudrriv will not ask you to disclose passwords, one-time passwords, card PINs or CVV codes through an unsolicited email, message or telephone call. Report suspected impersonation or phishing to support@rudrriv.com.
