| Standard operational support | Approved candidate/job updates, stage/status maintenance, document organization, duplicate review, submissions/feedback logging, queue tracking and basic operational extracts. | Included when tasks, sources, permissions and rules are clear. |
| Optional / extended support | Higher-frequency queues, multi-team administration, more detailed reporting, additional workflow objects or structured handoff documentation. | Added to the agreed engagement when the effort and ownership are clear. |
| Custom technical scope | Major ATS migration, API integration, custom automation, complex platform configuration, new data models or advanced BI engineering. | Requires separate technical assessment and pricing. |
| Outside routine ATS administration | Independent candidate selection, legal/privacy advice, regulatory assurance, background-check adjudication, payroll processing or unapproved retention/deletion decisions. | Not assumed to be included; another specialist service or customer owner may be required. |