What does white-label design mean for an advertising or marketing agency?
White-label design means Rudrriv works behind your agency on agreed design production while your agency remains the client-facing relationship. The scope can cover campaign assets, social creatives, presentations, digital collateral, web visuals and other agreed design outputs prepared to the client brand rather than Rudrriv branding.
Will Rudrriv contact our end client directly?
The standard white-label workflow is agency-led: your team briefs, reviews and approves the work before it reaches the end client. Direct client communication should only happen when it is explicitly agreed as part of the engagement.
Can the service support several client brands at the same time?
Multi-client work can be scoped, but brand volume, active requests and turnaround expectations affect capacity and price. Each client should have a separate brief, approved brand kit, asset folder and naming convention so files and brand rules do not become mixed.
What kinds of design requests can be included?
Common agency requests include social and ad creatives, banners, presentation slides, infographics, email graphics, sales collateral, report layouts, landing-page visuals, web graphics, thumbnails, event or campaign assets and template adaptation. Motion, complex illustration, packaging, UI/UX or large-format production may require a custom scope.
Can you work from our existing Figma, Adobe or Canva files?
Where the supplied files are editable and compatible with the agreed workflow, existing Figma, Adobe or Canva files can be used as source material. The exact application, version, fonts, plugins and linked assets should be confirmed before production begins.
Do we receive editable source files?
Editable source files can be included when they are part of the agreed deliverable. The handoff should define native files, export formats, linked assets, font or stock dependencies and any third-party licence restrictions that apply.
How do you keep different client brands consistent?
The production workflow uses the brand materials supplied by your agency: approved logos, colours, typography, spacing rules, templates, imagery guidance and examples. For recurring work, a client-specific reference pack or reusable template set reduces rework and helps maintain consistency.
What makes a good white-label design brief?
A strong brief states the client brand, objective, audience, channel, dimensions, copy, required variants, references, mandatory elements, file format, deadline and approver. Consolidated agency feedback is especially important when several stakeholders are involved.
What turnaround should we expect?
A standard single-asset brief is normally planned around a 2–3 working-day first draft. Campaign batches, decks, multi-page documents, complex illustrations, UI screens and high-volume variant work take longer. The confirmed schedule depends on brief quality, queue capacity and review speed.
How are revisions and corrections handled?
Revision allowances are confirmed with the selected engagement. Feedback should be consolidated by the agency and remain within the agreed brief. A new creative direction, substantial copy change, additional format set or new client requirement may be treated as a scope change.
Can you handle urgent campaign deadlines?
Urgent work can be assessed during scoping, but rush capacity is not assumed. Fixed launch dates, media deadlines and large variant counts should be shared before work starts so feasibility, priority and any rush impact can be confirmed.
Is copywriting included in white-label design?
Design production assumes the agency provides approved copy unless copy support is explicitly included in a separate scope. Significant messaging development, campaign copywriting, content strategy or translation should be treated as additional work.
Does white-label design include website development?
No. Design files, web graphics or landing-page visual layouts do not automatically include front-end development, CMS implementation, hosting, analytics setup or technical QA. Development can be evaluated separately when required.
Who is responsible for fonts, stock images and other licensed assets?
Third-party fonts, stock assets, templates, plugins and other licensed materials remain subject to their own licence terms. Your agency should confirm that client usage rights are appropriate. If a paid or restricted asset is needed, approval and licensing responsibility should be agreed before use.
Can we request an NDA or specific confidentiality terms?
Confidentiality or NDA requirements can be raised during scope review and should be agreed before protected client materials are shared. The first public enquiry should contain only enough information to assess the work and should avoid highly sensitive client data.
How is pricing determined for ongoing agency support?
Pricing is affected by the number of client brands, active request capacity, asset complexity, volume of variants, source-file requirements, review cycles, turnaround expectations and whether the engagement is a single campaign or recurring design queue. The starter benchmark shown on this page is indicative; final pricing is confirmed after scope review.
What happens after we submit the enquiry?
Rudrriv reviews the service fit, expected asset types, client-brand count, volume, turnaround needs, file requirements and approval workflow. You will then receive a scope recommendation or request for the specific information needed to prepare a custom quote.