Professional judgement stays with the firm. Production support does not itself constitute tax, audit, assurance or other regulated professional sign-off.
Customer approvals still matter. Your firm remains responsible for client relationship, final accounting decisions and approval of exceptions.
Access is scope-dependent. Required systems and permissions are confirmed for the selected work; unusual configurations may need additional assessment.
Changed inputs can change scope. New workstreams, materially different files, higher volumes or new deadlines may affect capacity, timing and quote basis.
Operational measures are not outcome guarantees. Queue and quality visibility can be measured without promising firm profitability, client retention or regulatory outcomes.