| Website requirements brief | Goals, stakeholders, pages, features, constraints, dependencies and acceptance criteria | Discovery document | Discovery | Business goals, content needs, existing access and decision-makers |
| Technical and UX audit | Theme, plugins, hosting, performance, accessibility, SEO foundations, security and maintainability review | Audit report and priority backlog | Assessment | Admin access, hosting details, analytics access and current issues |
| Custom theme or template build | Responsive layouts, reusable sections, block editor support and content-management rules | WordPress templates and components | Implementation | Approved design, content, brand guidance and review feedback |
| WooCommerce implementation | Store configuration, product display, checkout, payment, shipping and ecommerce plugin support | Configured store features and test notes | Implementation | Product data, policies, payment accounts and fulfilment rules |
| Plugin development or configuration | Plugin selection, custom functionality, configuration, compatibility review and documentation | Configured or custom plugin package | Implementation | Business rules, feature requirements and acceptance criteria |
| Migration and rebuild support | Content migration, URL mapping, theme rebuild, redirects, QA and launch coordination | Migration plan and launch checklist | Transition | Source site access, content inventory and SEO-critical URL data |
| Performance improvements | Caching, asset optimisation, database review, image handling, Core Web Vitals readiness and hosting recommendations | Performance backlog and implemented fixes | Optimisation | Hosting access, baseline metrics and priority page list |
| Security and maintenance workflow | Updates, backup checks, access controls, change logs, staging reviews and escalation process | Maintenance plan and support report | Ongoing support | User roles, plugin list, hosting policy and risk requirements |
| QA and launch package | Browser testing, responsive checks, form testing, checkout tests, tracking review and deployment notes | QA checklist and launch record | Pre-launch and launch | Final approvals, test scenarios and production access |
| Training and handover | Admin walkthrough, editing guidance, documentation, release notes and known limitations | Training session and written guide | Handover | Internal users, content process and ownership rules |