Frequently asked questions
Answers before you order an NLP service
Review the key details about scope, inputs, delivery, revisions, ownership, communication, and support before choosing a package.
What does this NLP service include?
This NLP service includes practical text analysis and workflow support such as cleaning text, classifying content, extracting entities, analyzing sentiment, grouping topics, and preparing structured outputs. The exact scope depends on your dataset, goal, language, and preferred delivery format.
What do I need to provide before the project starts?
You need to provide the text data, the business goal, any preferred labels or categories, and examples of the output you expect. If your data is sensitive, share only the fields required for the work and remove personal or confidential details where possible.
How long does delivery usually take?
Delivery usually takes 2 to 5 days depending on the package and complexity. Small preprocessing or review tasks can move faster, while model-based analysis, larger datasets, multilingual text, or unclear labeling rules may require more time.
How do revisions work for NLP projects?
Revisions cover reasonable changes within the agreed scope, such as adjusting labels, improving output formatting, clarifying documentation, or refining analysis rules. New datasets, new project goals, or major model changes may require a custom quote.
Can I request a custom NLP offer?
Yes, custom offers are available when your project does not fit the three packages. Share your dataset size, use case, required deliverables, timeline, and any technical preferences so the scope can be estimated clearly.
Is urgent delivery available?
Urgent delivery may be available for focused tasks with clear requirements and accessible data. It depends on the workload, dataset size, and whether the task requires modeling, manual review, or integration-ready documentation.
What final file formats can I receive?
Final files can be delivered in formats such as CSV, XLSX, JSON, TXT, Python notebooks, Python scripts, PDF summaries, or structured documentation. The best format depends on how your team plans to review, reuse, or integrate the output.
Will I own the final deliverables?
You can use the final deliverables for your business after the project is completed and paid for. Ownership details depend on the package, supplied data, third-party libraries, API terms, and any custom agreement made before the order.
Which package should I choose?
Choose Basic for a small text task, Standard for most business NLP workflows, and Premium for deeper analysis, priority delivery, and more complete documentation. If you are unsure, share your goal and dataset details before ordering.
What happens if I am not satisfied with the delivery?
If the delivery does not match the agreed scope, you can request a revision with specific feedback. The best results come from clear examples, target labels, sample outputs, and prompt communication during the review stage.
How will we communicate during the project?
Communication is handled through clear project messages, requirement checks, progress notes when needed, and delivery explanations. For technical work, concise updates help confirm assumptions before analysis or model preparation moves too far.
Do you provide support after final delivery?
After-delivery support is included for basic questions about the delivered files and how to read the outputs. Additional analysis, new data processing, workflow changes, or implementation support can be scoped as a follow-up order.