Frequently Asked Questions
Questions buyers ask before ordering data scraping
Review the details below to understand scope, delivery, revisions, file formats, ownership, and custom project handling.
What does the data scraping service include?
The service includes collecting publicly accessible data from approved sources, organizing it into structured fields, cleaning obvious duplicates, and delivering the final file in a usable format. The exact scope depends on the source website, the number of records, the fields required, and whether the site allows reliable access.
What do I need to provide before the project starts?
You need to provide the target website or source list, the fields you want collected, the preferred file format, and any filters such as location, category, date range, or product type. Clear examples are helpful because they reduce assumptions and make delivery faster.
How long does delivery usually take?
Delivery usually takes 2 to 5 days depending on the selected package and source complexity. Simple single-source projects can often be completed faster, while larger datasets, multiple sources, or custom field mapping may require more time for review and cleanup.
How do revisions work?
Revisions cover reasonable changes related to the agreed scope, such as formatting adjustments, missed accessible fields, duplicate cleanup, or column naming. Revisions do not usually include a completely new source, a much larger record count, or new requirements that were not part of the original order.
Can I request a custom data scraping offer?
Yes, a custom offer is recommended when your project has unusual sources, a high record count, recurring scraping needs, API requirements, or strict formatting rules. Share the source links and desired fields so the scope, delivery time, and price can be estimated accurately.
Is urgent delivery available?
Urgent delivery may be available for smaller or technically simple projects. It depends on the source structure, record volume, field complexity, and current workload. For time-sensitive requests, provide all details upfront so feasibility can be checked before ordering.
Which final file formats can I receive?
Final files can usually be delivered as CSV, Excel XLSX, Google Sheets-ready files, or JSON depending on the package and your workflow. CSV and Excel are best for business review, while JSON is useful for developers, databases, and automation workflows.
Will I own the delivered data file?
You can use the delivered file for your internal business purpose after delivery, subject to your own legal obligations and the rules of the data source. The service does not grant ownership over third-party websites or restricted data, so public-source compliance should be reviewed by the client when needed.
What is the difference between Basic, Standard, and Premium?
Basic is for a simple single-source scrape, Standard is for most business datasets with more fields and cleanup, and Premium is for deeper structuring, larger record counts, and priority planning. The right package depends on source count, data volume, file format, and required quality checks.
What happens if I am not satisfied with the delivery?
If the delivery does not match the agreed scope, you can request a revision and clearly explain what needs correction. The fastest path is to point to specific rows, columns, or formatting issues so they can be reviewed and fixed within the included revision allowance.
How will communication happen during the project?
Communication is handled through clear order messages and progress updates when needed. For best results, keep all requirements, examples, changes, and approvals in one place so the work stays aligned and the final delivery is easy to verify.
Do you provide support after final delivery?
Yes, reasonable post-delivery support is included for questions about the delivered file, fields, or formatting. Extra analysis, new scraping sources, recurring updates, or major changes after approval may require a new custom quote.