Frequently Asked Questions
Answers before you order a data visualization service
Review these common questions about scope, inputs, delivery, revisions, file formats, ownership, custom offers, and communication.
What does this data visualization service include?
This service includes turning your data into clear charts, dashboards, KPI summaries, or presentation-ready visuals. The exact scope depends on your package, data source, preferred tool, and whether you need static visuals or an editable dashboard.
What do I need to provide before the work starts?
You need to provide the dataset, business goal, preferred metrics, brand or colour guidance, and any sample dashboard style you like. If your data is not final, share the current version and explain what may change.
How long does delivery usually take?
Delivery usually takes 2 to 6 days depending on the package. A simple chart set is faster, while multi-page dashboards, unclear data, extra formatting, or tool-specific requirements may need more time.
How do revisions work?
Revisions cover reasonable changes to layout, chart selection, labels, colours, formatting, and presentation clarity. New datasets, new dashboard pages, or a major change in business direction may require a custom quote.
Can I request a custom offer?
Yes. A custom offer is best when you have multiple datasets, specific BI platform requirements, recurring reporting needs, or a dashboard that does not fit the Basic, Standard, or Premium package.
Is urgent delivery available?
Urgent delivery may be available when the dataset is clean, the scope is clear, and the requested output is realistic. Share your deadline first so the workload and delivery risk can be assessed properly.
Which file formats can you deliver?
Final delivery can include Excel, Google Sheets, Power BI, Tableau, Looker Studio, PDF, PNG, SVG, or presentation-ready image exports depending on the selected tool and package. Editable source files are included when technically possible.
Will I own the final dashboard or visuals?
Yes, the final custom output is prepared for your business use after delivery. Ownership can depend on the tools, templates, third-party data sources, and platform licenses involved, so share any usage requirements before ordering.
What is the difference between the packages?
The main differences are the number of visuals, dashboard complexity, delivery time, revision rounds, and level of insight structure. Basic is for quick visuals, Standard fits most business dashboards, and Premium supports more advanced reporting needs.
What happens if I am not satisfied with the first version?
You can request revisions within the included revision round for your package. Clear notes, screenshots, and priority changes help the update move faster and keep the final output aligned with your expectations.
How will communication happen during the project?
Communication is handled through clear requirement notes, progress questions when needed, and delivery comments explaining what was built. For complex dashboards, milestones or check-in previews can be arranged through a custom quote.