| Bookkeeping onboarding assessment | Platform map, account access needs, transaction flow, current issues and scope boundaries | Assessment note and access checklist | Discovery and setup | Store, payment, bank and accounting system details |
| Chart-of-accounts support notes | Suggested ecommerce account mapping for sales, fees, refunds, clearing accounts and COGS categories | Mapping worksheet for review | Setup | Existing chart of accounts and accountant guidance |
| Transaction coding rules | Rules for classifying sales, refunds, discounts, shipping, fees, transfers and adjustments | Process document | Setup and ongoing support | Approved accounting treatment and source hierarchy |
| Payout reconciliation schedules | Marketplace and payment gateway deposits matched to reports with differences identified | Spreadsheet or accounting-system schedule | Monthly close | Settlement files, bank data and processor exports |
| Bank and credit-card reconciliation support | Recurring reconciliation assistance, open item tracking and exception escalation | Reconciliation status report | Monthly close | Bank feeds, statements and business explanations |
| Inventory and COGS support files | Inventory movement inputs, COGS schedules, SKU or channel mapping and variance notes where agreed | Workbook or system-backed schedule | Monthly close | Inventory exports, purchase data and accounting policy |
| Monthly bookkeeping summary | Completed tasks, unresolved issues, key assumptions, review items and next steps | Management summary | Reporting | Leadership or accountant review requirements |
| Exception and adjustment log | Unmatched items, missing data, unusual transactions, proposed follow-ups and owner assignments | Live tracker or monthly log | Quality assurance | Timely responses from client and platform owners |
| Accountant handoff pack | Prepared schedules, reconciliations, notes and supporting files for review by the accountant or tax adviser | Shared folder and index | Handover | Adviser requirements and approved access method |
| Process documentation | Recurring workflow, access register, close checklist, escalation paths and backup coverage notes | Standard operating procedure | Ongoing support | Client policies, roles and approval matrix |