| Reporting process assessment | Current workflow, effort, dependencies, failure points, controls, and suitability | Assessment report and process map | Discovery | Interviews, samples, calendars, issue history |
| Automation opportunity roadmap | Prioritized workflows, value rationale, risk, dependencies, and sequence | Roadmap and opportunity register | Strategy | Business priorities, constraints, and approval |
| Solution architecture | Sources, integrations, transformations, workflow, approvals, outputs, monitoring, and security | Architecture diagram and specification | Design | System details, policies, access constraints |
| Data mapping and transformation logic | Field mappings, joins, calculations, cleansing, master-data rules, and controls | Data dictionary and technical specification | Design and build | Sample data, definitions, and rule approval |
| Configured automation workflow | Schedules, triggers, integrations, transformations, approvals, notifications, and exceptions | Configured workflow or code | Implementation | Environment access, credentials, reviewers |
| Automated reports or dashboards | Approved output, filters, calculations, exports, distribution, and access | BI dashboard, spreadsheet, PDF, portal, or system report | Implementation | Templates, audience needs, branding, licensing |
| Quality and test pack | Test cases, expected results, reconciliations, exception testing, user acceptance, and approval | Test scripts and evidence register | Quality assurance | Business scenarios, sample periods, approvers |
| Monitoring and exception controls | Run logs, alerts, volume checks, failure routing, support contacts, and escalation | Monitoring view and exception queue | Launch | Criticality, thresholds, service windows |
| Documentation and training | Operating procedure, architecture, support guide, user instructions, ownership, and change process | Documents, walkthroughs, and training materials | Handover | Named users, policies, and feedback |
| Managed automation support | Monitoring, issue handling, controlled changes, releases, service reporting, and optimization | Recurring managed service | Ongoing support | Governance, priorities, access, and approvals |