Frequently Asked Questions
Marketplace Fee Reconciliation FAQs
Answers to common scope, pricing, data and delivery questions before you submit an enquiry.
What is marketplace fee reconciliation?
Marketplace fee reconciliation compares marketplace settlement and fee data with available order, rate-card, refund, adjustment and payout information to identify matched charges, unexplained differences and items that need follow-up.
Which marketplace fees can you review?
Depending on the marketplace reports available, the review can cover commissions or referral fees, fulfilment and logistics charges, storage or service fees, payment-related deductions, returns, refunds, adjustments and other marketplace charges shown in settlement data.
Which marketplaces can be included?
The service can be scoped around marketplace exports from platforms such as Amazon, Walmart Marketplace, eBay, Etsy, Flipkart and Meesho, as well as other marketplaces where usable transaction, fee and settlement reports are available.
What files do I need to provide?
Useful inputs include marketplace settlement reports, order or sales exports, fee or rate-card information, returns and refund reports, adjustment files and bank payout data. The exact list depends on the marketplace and the reconciliation objective.
How much does marketplace fee reconciliation cost?
Plans start at $25 USD for a focused Fee Check. Broader settlement reviews and multi-marketplace work are priced according to the number of marketplaces, files, transaction volume and reconciliation depth.
How long does the service take?
The standard delivery window is 5–7 working days after the required files and scope are confirmed. Larger or multi-period reconciliations may require a custom timeline.
Can you reconcile marketplace settlements to bank payouts?
Yes, payout-to-bank matching can be included when settlement identifiers, payout reports and bank data provide enough information to trace the deposits reliably.
Will Rudrriv file claims with the marketplace or guarantee fee recovery?
No recovery outcome is guaranteed. The service is designed to identify and document reconciliation exceptions. Marketplace claim submission, dispute handling or recovery support is only included when separately agreed in the scope.
Can you reconcile multiple currencies, entities or marketplaces?
Yes, these requirements can be reviewed, but multi-currency, multi-entity or multi-marketplace work may need a custom scope because file structures, settlement cycles and accounting treatments can differ.
What will I receive at the end of the reconciliation?
Depending on the selected plan, deliverables can include a reconciliation summary, matched and unmatched transaction workpaper, categorized exception register, payout tie-out and notes showing what needs clarification or follow-up.
Can this be set up as a recurring monthly reconciliation?
Yes. After an initial review, recurring marketplace fee reconciliation can be scoped around a repeatable monthly data pack, agreed matching logic, exception categories and reporting format.