Website Maintenance FAQsQuestions Before You Choose a Maintenance Plan
Understand the scope, access, pricing and working model before you hand over recurring website care.
What does Website Maintenance include?
Website Maintenance can include controlled software updates, backup checks, uptime and security checks, small content or configuration fixes, compatibility checks, performance reviews and a maintenance summary. The exact activities depend on the selected plan and your website’s setup.
How much does Website Maintenance cost?
Rudrriv Website Maintenance plans start at $39 USD per month for a small website with essential recurring care. Business Care is $89 USD per month and Advanced Care is $179 USD per month. Larger, higher-risk or unusually complex websites may require a custom quote.
How quickly can you start maintaining my website?
Standard onboarding is usually completed within 5–7 working days after the required access and website information are available. Urgent incidents, migrations or recovery work may require a separately agreed scope.
Do I need to give you website access?
Yes. The level of access depends on the maintenance tasks required. We may need administrator, hosting, deployment, domain or monitoring access. Only the access needed for the agreed scope should be provided, and credentials should be shared through an appropriate secure method rather than placed in the enquiry form.
Do you take a backup before making updates?
Where the website environment allows it, the maintenance workflow includes checking that a usable backup or restore point is available before higher-risk updates. Backup frequency and retention depend on the selected plan and the capabilities of your hosting or website platform.
Can you maintain an ecommerce or business-critical website?
Yes, subject to a technical review. Ecommerce and business-critical websites can require more frequent checks, staging, transaction testing, monitoring and support capacity, so they may fit a higher plan or a custom maintenance scope.
Are content changes included in the plans?
Minor content or configuration changes are included only within the limits shown for the selected plan. New pages, redesigns, new functionality, large content uploads or substantial development work are scoped separately.
Will Website Maintenance fix malware or a hacked website?
Routine security checks are part of maintenance, but malware removal, incident recovery and forensic investigation can require a separate project if a site is already compromised. We will confirm the appropriate scope after reviewing the issue.
Can I use Website Maintenance for a website built by another provider?
Yes. A website does not need to have been built by Rudrriv. We first review the current setup, access, dependencies and condition of the site so we can confirm what can be maintained safely within the chosen plan.
What happens after I submit an enquiry?
Rudrriv will review your website, maintenance priorities, current issues and access requirements, then confirm the suitable plan or custom scope. Work begins after the scope and required access are agreed.