Shopify Migration FAQ
Questions to Resolve Before You Replatform
The right migration scope depends on your source platform, data history, catalog size, SEO footprint, theme requirements and integration dependencies.
What can be migrated to Shopify?
Depending on the source platform and available exports or APIs, a migration can include products, variants, images, collections, customers, orders, pages, blogs, navigation, selected metadata and other agreed store content.
Which platforms can you migrate from?
Common migrations include WooCommerce, Magento, BigCommerce, Wix, Squarespace, PrestaShop and other platforms where suitable data exports or APIs are available.
Will my old URLs redirect to Shopify?
Redirect mapping can be included so agreed legacy URLs point to the most relevant Shopify destinations. Scope depends on the number and quality of source URLs available.
Can customer passwords be migrated?
Generally no. Passwords are stored securely and usually cannot be moved between platforms. Customer records may be imported, but users may need to activate or reset their accounts on Shopify.
How long does the migration take?
The standard delivery window is 5–7 working days. Larger catalogs, historical orders, custom apps, multiple markets or extensive redesign work may require a custom timeline.
Does the service include theme design?
Theme setup or recreation can be included by plan or custom scope. Exact design replication may be limited by Shopify theme architecture, app behavior and checkout capabilities.
How do you reduce SEO migration risk?
The scope can include legacy URL inventory, redirect mapping, metadata transfer where available, content checks, internal-link review and post-migration crawl checks. Search rankings cannot be guaranteed.
Can historical orders be migrated?
Historical order migration depends on source data quality, Shopify import capabilities and the chosen migration method. Complex history may require a specialist app, API or custom scope.
Will you test the Shopify store before handover?
Yes. The agreed QA scope can cover catalog data, navigation, redirects, responsive pages, forms, cart behavior, payment and shipping configuration, and sample orders.
What access do you need?
Typical inputs include source-store access or exports, Shopify collaborator or staff access, catalog details, theme preference, important integrations, domain information and launch constraints.
Can you migrate Shopify Plus or enterprise stores?
Yes, but B2B, multiple markets, custom checkout, ERP/PIM/WMS integrations, subscriptions and larger catalogs should be treated as a custom migration rather than a fixed package.
What happens after handover?
You receive the agreed migration outputs and issue notes. Additional theme development, app integration, performance optimization or ongoing Shopify support can be scoped separately.