| Finance operations assessment | Current process review, task inventory, system access review, risk areas and service opportunities | Assessment report and working session | Discovery and scoping | Existing process notes, system list and stakeholder input |
| Managed service plan | Scope, workstreams, responsibilities, service cadence, review points and communication model | Service plan document | Scope definition | Approval of priorities, frequency and service boundaries |
| Bookkeeping support files | Transaction coding support, ledger review notes, receipt matching and open-item tracking | Accounting system updates and workpapers | Ongoing delivery | Source documents, bank feeds and clarification responses |
| Bank and account reconciliations | Bank, card, payment gateway and control account reconciliation support with exception tracking | Reconciliation workpapers | Month-end or agreed cadence | Statements, system access and reconciliation rules |
| Accounts payable tracker | Invoice intake, approval status, due dates, vendor exceptions and payment-preparation support | AP tracker and exception log | Operational delivery | Vendor data, invoices, approval matrix and payment policies |
| Accounts receivable ageing view | Customer balances, invoice status, ageing buckets, collection notes and escalation needs | AR ageing report and notes | Operational delivery | Customer records, billing rules and collection approach |
| Month-end close checklist | Close tasks, owners, cut-off controls, due dates, review points and unresolved items | Close dashboard or checklist | Close coordination | Reporting calendar, task owners and review expectations |
| Management reporting pack support | Financial summaries, variance notes, schedule updates and dashboard-ready data | PDF, spreadsheet or BI-ready pack | Reporting | Approved reporting format, trial balance and definitions |
| SOP and control documentation | Workflow steps, role responsibilities, access rules, approval requirements and quality checks | SOPs, RACI and checklist | Documentation and improvement | Current processes, policies and control expectations |
| Service performance report | Task completion, exceptions, turnaround, data-quality issues and improvement recommendations | Monthly or agreed report | Ongoing support | Service targets, escalation rules and feedback |