| Client intakeEnquiry record, source, contact details, completeness | Capture approved fields, normalize records, route enquiries, schedule next steps and flag missing information. | Client acceptance, legal assessment, engagement terms and attorney-client decisions. |
| Conflict-check administrationNames, entities, aliases, search results | Prepare and enter approved search terms, save outputs and route results under the firm's procedure. | Final conflict analysis, waiver decisions and clearance. |
| Matter setupMatter ID, owner, practice, client, status, template | Create records from approved data, apply naming/metadata standards, assign approved task templates. | Matter-opening authorization, legal classification and supervisory assignments. |
| Calendars & tasksDates, reminders, responsibilities, source notes | Enter approved source dates, reminders and administrative tasks; flag unclear or missing source information. | Legal deadline interpretation/calculation and final verification where legally significant. |
| Document administrationFolders, names, versions, metadata, routing | Organize files, maintain naming/version conventions, populate approved templates and route for review. | Substantive legal drafting, legal review, privilege decisions and final approval. |
| Billing preparationTime, expenses, narratives, billing codes, drafts | Run completeness checks, prepare approved billing fields, route missing entries and assemble draft billing data. | Rates, write-offs, legal time approval, trust-account decisions and final invoice approval. |
| Receivables administrationInvoice status, approved reminders, notes | Maintain status, send approved non-legal reminders where scoped, record responses and escalate exceptions. | Disputes, settlements, legal collection decisions and relationship-sensitive exceptions. |
| Operational reportingQueue, workload, aging, missing data, exceptions | Compile agreed operational metrics and exception lists from approved systems. | Legal conclusions, business decisions and interpretation of privileged or sensitive matter context. |