What is included in the automation and agents service?
The service includes workflow planning, automation setup, AI agent configuration, integration support, testing, revisions, and handoff documentation. The exact scope depends on the package, tools involved, data quality, and whether the workflow needs API, CRM, spreadsheet, ecommerce, or support-system integration.
What do I need to provide before the project starts?
You need to provide the business goal, current process, tools involved, access instructions, sample data, required outputs, and any rules the automation must follow. For sensitive systems, temporary permissions or screen-share guidance can be used so access stays controlled.
How long does delivery usually take?
Delivery usually takes 2 to 7 days depending on complexity. A simple workflow may be completed faster, while multi-step agents, API connections, approval logic, and testing across several tools can require more time.
How do revisions work?
Revisions cover reasonable improvements within the agreed scope, such as adjusting triggers, fields, messages, routing rules, prompts, or documentation. New tools, new workflows, or major changes to the original objective may require a custom quote.
Can I request a custom offer?
Yes, a custom offer is available when the workflow does not fit Basic, Standard, or Premium. Custom pricing depends on tool access, number of steps, APIs, AI model use, data handling, testing depth, and support needs.
Is urgent delivery available?
Urgent delivery may be available for clearly defined workflows with ready access and sample data. It depends on project size, tool availability, account permissions, and how quickly feedback can be provided during testing.
Which platforms and tools can be used?
Common tools include Zapier, Make, n8n, Airtable, Google Sheets, Notion, Slack, HubSpot, Shopify, WooCommerce, Gmail, CRMs, webhooks, APIs, and AI model platforms. Tool choice depends on your current stack, security needs, budget, and required reliability.
Will I receive source files or handoff documentation?
Yes, handoff documentation is included so your team understands the workflow, triggers, permissions, and maintenance steps. Source access or exported workflow files depend on the platform because some tools store automations inside your account.
Do I own the automation after delivery?
Yes, the final automation configured inside your own accounts is intended for your business use after delivery. Ownership may depend on third-party platform terms, your subscriptions, API keys, and any external tools you choose to use.
What is the difference between Basic, Standard, and Premium?
Basic is for one simple automation or agent setup. Standard is for a more complete multi-step workflow with stronger testing and documentation. Premium is for a priority business workflow with advanced logic, integrations, review points, and deeper handoff support.
What happens if I am not satisfied with the result?
Concerns are handled through the included revision process first. Clear feedback, test examples, and expected outputs help refine the delivery. If the request is outside the original scope, a practical adjustment or custom add-on can be discussed.
Is after-delivery support included?
Light after-delivery support is included for questions about the delivered workflow and handoff notes. Ongoing monitoring, platform changes, new integrations, or monthly maintenance can be handled through a separate support arrangement.